When a potential Tenant is interested in your property they will send you a Booking Request through the Crib Med online platform. You will receive an email with a link to our site to view the the Booking Request with information such as the monthly rate, the check in and check out dates, how many people. You will also be able to look at their profile to see where they are from and some general information about them for example, what they will do here. We can relay any extra questions you may have. Landlords also have the option to give them a special offer.
When the Landlord accepts the Booking Request, the Tenant can pay the Down Payment online (1st month rent + the Crib Med Service Fee). The Request is now confirmed and full communication opens between Landlord and Tenant.
The contract, future rent payments, Security Deposit payment (and refund) and key exchange are arranged between the Landlord and the tenant directly. For bookings 3 months + a Crib Med representative is present at check in to help with any translation needed to explain how the apartment works etc.
For request of 3 months + if the potential Tenant would like to view the property before booking, and it is convenient for you, this is possible and a Crib Med representative will attend this meeting to assist in any way they can, translation for example.